Privacy policy – Charge & Lock

Last Updated: 2026/01/01

 

Charge&Lock (Connvest Rise LTD)
(hereinafter: the “Company”, “we”, “us”, “our”)

This Privacy Policy describes how we collect, use, and disclose information when you visit and use our website and mobile application, Charge & Lock.

https://www.chargeandlock.com and the Charge & Lock mobile application
(hereinafter together: the “Platforms”).

 

Information We Collect

We may collect certain information when you use the Platforms, including:

Usage Data

Information about how you access and use the website or the application, such as IP address, browser type, operating system, device data, referring URLs, pages viewed, dates and times of visits, and additional technical data.

Information Related to Use of the Application

Information related to registration and use of the application and the services provided through it, including the creation of a user account, use of parking, locking, and charging stations, account management, and operational usage data, collected for the purpose of operating, maintaining, and improving the service.

Information Provided Voluntarily

Any information you voluntarily provide to us, for example when contacting us via a contact form, email, or other means of communication.

 

How We Use Your Information

We use the information collected for various purposes, including:

• Operating, maintaining, and improving the Platforms and services
• Understanding and analyzing how the website and application are used
• Responding to inquiries and providing customer support
• Managing and operating the services offered through the application
• Complying with legal and regulatory requirements

 

Disclosure of Your Information

We do not sell your personal information. We may share your information only in limited circumstances:

With Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as hosting, technological infrastructure, and usage analytics. These providers are obligated to protect the information and to use it solely for the purposes for which it was provided.

For Legal Reasons

We may disclose information if required to do so by law, court order, or a valid request from a competent authority.

Business Transfers

In the event of a merger, sale of company assets, or acquisition of all or part of the business, information may be transferred to the acquiring entity, subject to applicable law.

 

Cookies

The website and the application may use cookies and similar technologies to improve user experience, enable proper functionality, and perform measurement and usage analysis.

You may configure your browser or device to refuse cookies or to alert you when a cookie is being sent. Blocking certain cookies may affect the availability of some features.

 

Your Rights

(For residents of the European Union / European Economic Area and residents of Israel)

If you are a resident of Israel or the European Union, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete information
• The right to rectification of information
• The right to object to the processing of information
• The right to restriction of processing
• The right to data portability (for EU residents)
• The right to withdraw consent, where consent was given

To exercise these rights, please contact us using the contact details below.

 

International Data Transfers

Your information, including personal information, may be transferred to and stored on computers or servers located outside your country or jurisdiction. Such transfers will be carried out in accordance with applicable law and subject to reasonable safeguards for the protection of information.

 

Links to Other Websites

The Platforms may contain links to websites or services operated by third parties. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of such third parties. We encourage you to review their privacy policies separately.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in this document with an updated revision date. We recommend reviewing this policy periodically.

 

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Charge&Lock (Connvest Rise LTD)
📧 info@chargeandlock.com